darkfieldby Linox Vision Lab
Office buildings, landscaped grounds and shared roads across a business park.

Every site. The context you need.

Turn supported cameras across your properties into alerts, records and useful patterns. Local teams see their sites; authorised portfolio teams can search and compare events across locations.

Explore your priorities

Start with your operation.

One view across your sites.

Organise footage and records by site, with permissions that match each local and portfolio team’s responsibilities.

Set rules for each place.

Set hours, areas and responses for each site while using one platform for access, security and operations.

Search within your permissions.

Find sightings across authorised sites and share selected clips. Your organisation defines who can see each location.

From a rule to useful work.

An example workflow, with coverage, connections and actions agreed by your team.

You say.

“Find the white van from Tuesday across all our sites.”

It does.

Find possible matches across the user’s authorised sites, then gather the clips and times for review.

Your team gets.

Portfolio teams can compare possible repeat visits, while local teams see the relevant activity at their own site.

Put the platform to work.

Explore the applications behind these workflows.

The rules are yours.
So is the decision.

Agree purpose and access for each property, including shared spaces. Set recording, search and alert rules with the people who run the site.

Explore deployment & control

Explore the setting in more detail.

FAQs

Quick answers to help you plan.

Browse all FAQs

Industries

Who is Darkfield for?

Darkfield serves public-safety teams, councils, highway operators, utilities, industrial and logistics sites, construction teams and large estates. Start with the task, then choose the cameras, hosting and access your organisation needs.

Can we describe a task in plain English?

Yes. Say, for example, “Alert the team when a loading bay is blocked for ten minutes”; we agree the cameras, timing, exceptions and action before activation, and your team can review clips, change the rule or pause it.

Who controls what Darkfield is allowed to do?

You set the sites, users, rules and permitted actions. Role-based access and audit logs support oversight. Authorised operators can pause or override the system. Review visual matches; they do not confirm identity.

Can we run Darkfield on our own infrastructure?

Run Darkfield on your premises or in your private cloud. Or choose managed hosting on a dedicated, isolated UK instance.

What happens if a camera loses its connection?

Configured Darkfield solar/4G units record and buffer locally for up to one week, with power and enough storage. Data syncs when connectivity returns. This covers recording, not guaranteed offline AI or spoken actions. Local analysis and rules need working camera links, compute, power and the agreed setup. Remote alerts, live access, two-way talk and cloud analysis need a connection. Third-party cameras have their own limits.

Technology

What do Darkfield cameras actually capture?

Cameras capture people, vehicles and readable plates; Darkfield searches visible details and activity, such as standing by a wall or spraying graffiti. Clothing, vehicle features and colours depend on the view and lighting, and a visual match is not proof of identity.

Can I use Darkfield with existing IP cameras?

It depends on the camera model: reliable plate capture needs specialised cameras, and some models have limited integration options. Send the make and model so we can confirm supported features.

How does Darkfield get better?

Your feedback helps Darkfield recognise routine arrivals, deliveries and other site activity. Confirm an event or correct a decision to help reduce repeated unnecessary alerts.

Value

What is included in the subscription?

The supplied-camera service covers survey, installation, cameras, software, maintenance and faulty-camera replacement. Your proposal sets hosting, integrations and storage charges; mobile security is an optional add-on, charged per genuine-incident call-out, and keyholding is separate.

Why a subscription rather than a one-off camera purchase?

The camera subscription keeps the network working after installation, covering connection, software, maintenance and camera replacement. Your proposal sets out hosting, integration, storage and optional response costs.

How should we compare the cost with traditional CCTV?

Compare equipment, installation, monitoring, servicing, repairs and replacement, without counting staff time already covered by monitoring twice. Our calculator compares camera-service costs; hosting, integrations, storage and optional response are scoped separately in your proposal.

Can we start with one problem and expand later?

Yes. Start with one entrance, car park or recurring problem, then add coverage as your needs grow. We assess each location without asking you to replace everything.

Implementation

What happens when we sign up?

One point of contact helps you agree cameras, hosting, recording, access and permitted actions. We install and test any supplied cameras, then your team reviews the rules and approval steps before activation.

Who installs the cameras and chooses the positions?

We handle survey, installation and sign-off. We agree the views and mounting points with you, starting with entrances, exits and the areas that need attention.

Do you need mains power or access to our IT network?

Our solar site cameras use LTE, without new power cables or access to your IT network; we check daylight, mobile coverage and mounting first. Doorbells, drone docks and other equipment have separate requirements confirmed in your site plan.

Do I need to be there for installation?

No. We agree access and camera positions beforehand and tell you when the installers will arrive; you are welcome to meet them.

What happens after the cameras are installed?

We check views, image quality, charging and connection, and adjust camera positions where needed. Billing and user access begin after validation; maintenance and replacement cover starts at installation.

Operations

What happens if a camera breaks, is damaged or is stolen?

We monitor camera health and send a team member when an on-site fix is needed. Maintenance and replacement of faulty, damaged or stolen cameras are included in the service.

Who gets notified when something happens?

You choose the contacts and response rules during setup. Darkfield can save the event, alert your team or dispatch mobile security under the agreed workflow, with clips, times and location attached.

Can Darkfield send security to a site without a guard?

Yes. Add mobile security response to Darkfield AI monitoring. A patrol can be dispatched automatically or after a check, depending on your agreed workflow. Coverage spans 99.8% of UK postcodes. We confirm local cover and response arrangements for your address before activation. For covered sites, the target is arrival within 10 minutes of dispatch; arrival is not guaranteed. Traffic, weather and incident conditions can affect it.

How do we learn to use Darkfield?

Ask the Darkfield assistant for everyday tasks. Videos, guides and training through your point of contact help your team use more advanced features.

Who do we contact for help?

Contact your Darkfield point of contact for help with cameras, software or the service. They know your site and can bring in the wider team.

Security

Who can see our footage and incident records?

Only authorised users can see footage, with access limited by site and role and supported by audit logs. You set permissions for your team, support and integrations; sharing one incident does not give access to the rest of your cameras.

How long does Darkfield keep data?

Events and short evidence clips stay for 30 days by default. Keep recordings, events and evidence for years where needed, with an agreed purpose and enough storage. Continuous recording, capacity, retention and costs are set per deployment. Search covers retained footage and observations; years of storage are not included in every plan.

Where is the data stored, and is it secure?

Run Darkfield on your premises or in your private cloud. Or choose managed hosting on a dedicated, isolated UK instance. We agree storage locations and outbound connections; data is encrypted in transit and at rest, with access for authorised users only. See the Security Whitepaper for details.

How does Darkfield approach data protection?

Darkfield supports UK GDPR and the Data Protection Act 2018; Linox Ltd is ICO-registered under ZC175057, which is not certification of your installation. The DPA sets out our responsibilities and yours, including camera purpose, notices, access and retention.

Can we share an incident with police or community protection teams?

Yes. Share a report with relevant clips, times and an incident summary with authorised recipients, including police, without opening access to every camera; supported sharing links have access controls and expiry.

Put your cameras
to work.

Plan cameras, rules and hosting for large estates & multi-site operators.

Discuss your deployment