Alert on the exception.
Set the area, event and time limit that need attention. Record normal activity without an alert for every movement.
Turn site activity into useful data.
Track bays, queues and vehicle visits without staff watching the feeds. Your team sets the rules, checks exceptions and can pause or change the workflow.
See the workflowFrom a rule to useful work.
An example workflow, with coverage, connections and actions agreed by your team.
You say.
“Tell me when a loading bay is blocked for more than ten minutes, and log every lorry’s dwell time.”
It does.
Darkfield flags a bay blocked beyond ten minutes. It records observed lorry arrival and departure times in your connected warehouse system, using the fields you agree.
Your team gets.
Act on the alert with its supporting clip. Use recorded timings to find recurring delays and plan the next shift.
Built around the work.
Build the data.
Log arrivals, departures, occupancy and duration with the camera and time. Check the source when a count needs review.
Find the pattern.
Use the agreed records in your connected warehouse or operating system to review delays. Your team chooses the fields and destination.
The rules are yours.
So is the decision.
Agree rules with the people running the site. Missing coverage or an unclear view needs review; an unseen event is not a confirmed zero.
Explore deployment & controlPut it to work in your industry.
Look closer at a scenario.
Applications
Can we describe a task in plain English?
Yes. Say, for example, “Alert the team when a loading bay is blocked for ten minutes”; we agree the cameras, timing, exceptions and action before activation, and your team can review clips, change the rule or pause it.
Can Darkfield connect to the systems we already use?
Darkfield connects to supported systems through MCP (Model Context Protocol). We agree each system, data flow and permitted action—including separate read/write access and any approval step—before setup; compatibility is checked for your deployment.
Who controls what Darkfield is allowed to do?
You set the sites, users, rules and permitted actions. Role-based access and audit logs support oversight. Authorised operators can pause or override the system. Review visual matches; they do not confirm identity.
Can we run Darkfield on our own infrastructure?
Run Darkfield on your premises or in your private cloud. Or choose managed hosting on a dedicated, isolated UK instance.
What happens if a camera loses its connection?
Configured Darkfield solar/4G units record and buffer locally for up to one week, with power and enough storage. Data syncs when connectivity returns. This covers recording, not guaranteed offline AI or spoken actions. Local analysis and rules need working camera links, compute, power and the agreed setup. Remote alerts, live access, two-way talk and cloud analysis need a connection. Third-party cameras have their own limits.
Technology
What do Darkfield cameras actually capture?
Cameras capture people, vehicles and readable plates; Darkfield searches visible details and activity, such as standing by a wall or spraying graffiti. Clothing, vehicle features and colours depend on the view and lighting, and a visual match is not proof of identity.
Can I use Darkfield with existing IP cameras?
It depends on the camera model: reliable plate capture needs specialised cameras, and some models have limited integration options. Send the make and model so we can confirm supported features.
Can you give examples of what I can search for?
Try “Find the white van with a ladder”, “Show the person with an olive backpack” or “Find motorcycles near the entrance last Friday after 10pm”. Add a time or place, then review the matching clips; no plate is needed to start.
How does Darkfield get better?
Your feedback helps Darkfield recognise routine arrivals, deliveries and other site activity. Confirm an event or correct a decision to help reduce repeated unnecessary alerts.
Value
What is included in the subscription?
The supplied-camera service covers survey, installation, cameras, software, maintenance and faulty-camera replacement. Your proposal sets hosting, integrations and storage charges; mobile security is an optional add-on, charged per genuine-incident call-out, and keyholding is separate.
Why a subscription rather than a one-off camera purchase?
The camera subscription keeps the network working after installation, covering connection, software, maintenance and camera replacement. Your proposal sets out hosting, integration, storage and optional response costs.
How should we compare the cost with traditional CCTV?
Compare equipment, installation, monitoring, servicing, repairs and replacement, without counting staff time already covered by monitoring twice. Our calculator compares camera-service costs; hosting, integrations, storage and optional response are scoped separately in your proposal.
Can we start with one problem and expand later?
Yes. Start with one entrance, car park or recurring problem, then add coverage as your needs grow. We assess each location without asking you to replace everything.
Implementation
What happens when we sign up?
One point of contact helps you agree cameras, hosting, recording, access and permitted actions. We install and test any supplied cameras, then your team reviews the rules and approval steps before activation.
Who installs the cameras and chooses the positions?
We handle survey, installation and sign-off. We agree the views and mounting points with you, starting with entrances, exits and the areas that need attention.
Do you need mains power or access to our IT network?
Our solar site cameras use LTE, without new power cables or access to your IT network; we check daylight, mobile coverage and mounting first. Doorbells, drone docks and other equipment have separate requirements confirmed in your site plan.
Do I need to be there for installation?
No. We agree access and camera positions beforehand and tell you when the installers will arrive; you are welcome to meet them.
What happens after the cameras are installed?
We check views, image quality, charging and connection, and adjust camera positions where needed. Billing and user access begin after validation; maintenance and replacement cover starts at installation.
Operations
What happens if a camera breaks, is damaged or is stolen?
We monitor camera health and send a team member when an on-site fix is needed. Maintenance and replacement of faulty, damaged or stolen cameras are included in the service.
Who gets notified when something happens?
You choose the contacts and response rules during setup. Darkfield can save the event, alert your team or dispatch mobile security under the agreed workflow, with clips, times and location attached.
Can Darkfield send security to a site without a guard?
Yes. Add mobile security response to Darkfield AI monitoring. A patrol can be dispatched automatically or after a check, depending on your agreed workflow. Coverage spans 99.8% of UK postcodes. We confirm local cover and response arrangements for your address before activation. For covered sites, the target is arrival within 10 minutes of dispatch; arrival is not guaranteed. Traffic, weather and incident conditions can affect it.
How do we learn to use Darkfield?
Ask the Darkfield assistant for everyday tasks. Videos, guides and training through your point of contact help your team use more advanced features.
Who do we contact for help?
Contact your Darkfield point of contact for help with cameras, software or the service. They know your site and can bring in the wider team.
Security
Who can see our footage and incident records?
Only authorised users can see footage, with access limited by site and role and supported by audit logs. You set permissions for your team, support and integrations; sharing one incident does not give access to the rest of your cameras.
How long does Darkfield keep data?
Events and short evidence clips stay for 30 days by default. Keep recordings, events and evidence for years where needed, with an agreed purpose and enough storage. Continuous recording, capacity, retention and costs are set per deployment. Search covers retained footage and observations; years of storage are not included in every plan.
Where is the data stored, and is it secure?
Run Darkfield on your premises or in your private cloud. Or choose managed hosting on a dedicated, isolated UK instance. We agree storage locations and outbound connections; data is encrypted in transit and at rest, with access for authorised users only. See the Security Whitepaper for details.
How does Darkfield approach data protection?
Darkfield supports UK GDPR and the Data Protection Act 2018; Linox Ltd is ICO-registered under ZC175057, which is not certification of your installation. The DPA sets out our responsibilities and yours, including camera purpose, notices, access and retention.
Can we share an incident with police or community protection teams?
Yes. Share a report with relevant clips, times and an incident summary with authorised recipients, including police, without opening access to every camera; supported sharing links have access controls and expiry.
Put your cameras
to work.
Put operations to work with the cameras, rules and connections you need.
Discuss your deployment