Protection starts around the building.
Spot vandalism, persistent loitering or someone trying car doors. Darkfield checks the context, then alerts your team or starts the agreed response.
Darkfield for Apartment Buildings & Complexes
A safer place
to come home to.
Spot unwanted access, parcel theft and damage around shared spaces. Darkfield alerts your team, gathers the clips and starts the response you have agreed.
The solution
See what happened.
Get the right response.
Watch entrances and shared spaces
Turn signs of theft, damage or unwanted access around entrances, parking and shared areas into alerts and records.
Search in your own words
Describe the person, vehicle or event in everyday language. Darkfield finds relevant clips and builds a timeline for review.
Know when a listed person returns
Alert your team to a possible match with a person on your authorised incident list, with past and current footage.
Send help when it is needed
Darkfield can automatically dispatch an optional mobile patrol under your agreed rules; coverage and separate charges apply.
The benefits
A safer building.
A lighter workload.
Turn entrance and car-park footage into alerts, incident records and agreed responses, without a full-time monitoring team. Your staff review exceptions and stay in control.
Person description
- Charcoal zip-up jacket
- Black trousers
- Dark-red food delivery bag
One visit timeline
- Vehicle arrived
- Parked in visitor bay
- Person exited vehicle
- Reached entrance
- Vehicle departed
Help residents protect their cars.
Link a theft report to parking footage and vehicle arrivals. Alert your team when a vehicle linked to a reviewed incident returns.
- Familiar faceResident, staff or regular delivery
- First time seenNot automatically a threat
- Alert-list matchEscalate for review
Link parcel theft to the person involved.
Connect a parcel taken from the foyer or mailbox to the person’s appearance, entrance route and any vehicle used, for review.
Loitering12 min
Loitering18 min
Loitering9 min
Spot repeat damage.
Link damage reports to see repeat activity, then share the clips and timeline with authorised teams.
More time for residents. Less camera upkeep.
We maintain the installed cameras and gather incident records automatically, leaving your property team more time for residents.
Put building footage to work.
Trespassing & burglary
Spot possible unwanted access, send an alert and keep the clips together.
Package theft
Trace a parcel from delivery to collection with the relevant clips together.
Vehicle theft
Flag activity around parked vehicles and connect it to arrivals and departures.
Anti-social behaviour & vandalism
Turn signs of damage or persistent disruption into alerts and incident records.
Apartments
Which parts of an apartment building would you cover?
Agreed entrance approaches, foyers, mailbox areas, parking and outdoor shared spaces. These views help connect access events with people or vehicles without monitoring private living spaces.
Can cameras prevent someone following a resident through a door?
Darkfield can alert your team to possible unwanted access or a reviewed alert-list match; arriving with a resident alone is not an incident. Cameras themselves do not control the door or replace locks, gates or a concierge.
Can we manage several properties in one platform?
Yes. Managers see their assigned sites in one platform, while each site team sees only the cameras and incidents it is authorised to access.
Can Darkfield help with a missing parcel?
Yes, if the delivery area and route are covered: Darkfield can link the parcel event, visible face, entrance movements and vehicle in one timeline. The footage must show what happened; collecting a parcel alone is not evidence of theft.
Technology
What do Darkfield cameras actually capture?
Cameras capture people, vehicles and readable plates; Darkfield searches visible details and activity, such as standing by a wall or spraying graffiti. Clothing, vehicle features and colours depend on the view and lighting, and a visual match is not proof of identity.
Can I use Darkfield with existing IP cameras?
It depends on the camera model: reliable plate capture needs specialised cameras, and some models have limited integration options. Send the make and model so we can confirm supported features.
Can you give examples of what I can search for?
Try “Find the white van with a ladder”, “Show the person with an olive backpack” or “Find motorcycles near the entrance last Friday after 10pm”. Add a time or place, then review the matching clips; no plate is needed to start.
How does Darkfield get better?
Your feedback helps Darkfield recognise routine arrivals, deliveries and other site activity. Confirm an event or correct a decision to help reduce repeated unnecessary alerts.
Value
What is included in the subscription?
The supplied-camera service covers survey, installation, cameras, software, maintenance and faulty-camera replacement. Your proposal sets hosting, integrations and storage charges; mobile security is an optional add-on, charged per genuine-incident call-out, and keyholding is separate.
Why a subscription rather than a one-off camera purchase?
The camera subscription keeps the network working after installation, covering connection, software, maintenance and camera replacement. Your proposal sets out hosting, integration, storage and optional response costs.
How should we compare the cost with traditional CCTV?
Compare equipment, installation, monitoring, servicing, repairs and replacement, without counting staff time already covered by monitoring twice. Our calculator compares camera-service costs; hosting, integrations, storage and optional response are scoped separately in your proposal.
Can we start with one problem and expand later?
Yes. Start with one entrance, car park or recurring problem, then add coverage as your needs grow. We assess each location without asking you to replace everything.
Implementation
What happens when we sign up?
One point of contact helps you agree cameras, hosting, recording, access and permitted actions. We install and test any supplied cameras, then your team reviews the rules and approval steps before activation.
Who installs the cameras and chooses the positions?
We handle survey, installation and sign-off. We agree the views and mounting points with you, starting with entrances, exits and the areas that need attention.
Do you need mains power or access to our IT network?
Our solar site cameras use LTE, without new power cables or access to your IT network; we check daylight, mobile coverage and mounting first. Doorbells, drone docks and other equipment have separate requirements confirmed in your site plan.
Do I need to be there for installation?
No. We agree access and camera positions beforehand and tell you when the installers will arrive; you are welcome to meet them.
What happens after the cameras are installed?
We check views, image quality, charging and connection, and adjust camera positions where needed. Billing and user access begin after validation; maintenance and replacement cover starts at installation.
Operations
What happens if a camera breaks, is damaged or is stolen?
We monitor camera health and send a team member when an on-site fix is needed. Maintenance and replacement of faulty, damaged or stolen cameras are included in the service.
Who gets notified when something happens?
You choose the contacts and response rules during setup. Darkfield can save the event, alert your team or dispatch mobile security under the agreed workflow, with clips, times and location attached.
Can Darkfield send security to a site without a guard?
Yes. Add mobile security response to Darkfield AI monitoring. A patrol can be dispatched automatically or after a check, depending on your agreed workflow. Coverage spans 99.8% of UK postcodes. We confirm local cover and response arrangements for your address before activation. For covered sites, the target is arrival within 10 minutes of dispatch; arrival is not guaranteed. Traffic, weather and incident conditions can affect it.
How do we learn to use Darkfield?
Ask the Darkfield assistant for everyday tasks. Videos, guides and training through your point of contact help your team use more advanced features.
Who do we contact for help?
Contact your Darkfield point of contact for help with cameras, software or the service. They know your site and can bring in the wider team.
Security
Who can see our footage and incident records?
Only authorised users can see footage, with access limited by site and role and supported by audit logs. You set permissions for your team, support and integrations; sharing one incident does not give access to the rest of your cameras.
How long does Darkfield keep data?
Events and short evidence clips stay for 30 days by default. Keep recordings, events and evidence for years where needed, with an agreed purpose and enough storage. Continuous recording, capacity, retention and costs are set per deployment. Search covers retained footage and observations; years of storage are not included in every plan.
Where is the data stored, and is it secure?
Run Darkfield on your premises or in your private cloud. Or choose managed hosting on a dedicated, isolated UK instance. We agree storage locations and outbound connections; data is encrypted in transit and at rest, with access for authorised users only. See the Security Whitepaper for details.
How does Darkfield approach data protection?
Darkfield supports UK GDPR and the Data Protection Act 2018; Linox Ltd is ICO-registered under ZC175057, which is not certification of your installation. The DPA sets out our responsibilities and yours, including camera purpose, notices, access and retention.
Can we share an incident with police or community protection teams?
Yes. Share a report with relevant clips, times and an incident summary with authorised recipients, including police, without opening access to every camera; supported sharing links have access controls and expiry.
Put your cameras
to work.
Tell us which buildings and shared spaces need coverage, and who should receive the alerts.
Discuss your deployment